Installed Base Attention

It is a Crystalis Consulting division specialized in reparation and planned maintenance that all clients need known as “functional and technological partner” in the later stages for an initial implementation.

Companies are dynamic organizations in constant renovation and improvement, therefore, also systems that support its businesses processes.

We attend all post project needs through our customer care center:

» Maintenance support for SAP product
» New function Implementation
» Changes in the company (new businesses, provider , etc.)
» Support in Update processes  or Migration
» Legal Changes in the legislation with impact in systems and reports
» Modifications to the initial model
» Support Help Desk at all levels
» Suggestions and commentaries reception
» Information on SAP world and Crystalis
» SAP Workshops at all levels